Diminished Value Appraisal in Tennessee

Would recommend DVAC to anyone who even partially thinks they deserve a payment for the diminished value of their car. This even worked when the at fault driver was uninsured. I was nervous going into it but I ended up getting a check from my insurance for nearly $5000 because of the hard work of Richard and his team. They explained the process throughly and then promptly wrote up exactly what to send to the insurance company and walked with me the whole way until we received the settlement I deserved (took a lot of back and forth conversations with my insurance but they told me exactly what to say and didn’t let up). DVAC is a great team and company! I can’t thank them enough.

I have used DVAC twice for different auto claims. The staff walked me through the entire process. They helped communicate with the insurance adjuster by offering advice on the correct language to use. DVAC also negotiated settlements when the insurance company offer was much lower than the diminished value. I hope I don't need their services in the future, but it does feel good to know they are there if I need them.

I live 8 hours away from Tennessee and hit a deer on a road trip. I reached out to DVAC to review the insurance settlement because I felt pressured to total the car and it was so far away. Richard Taylor at DVAC reviewed the insurance settlement quickly and disclosed all fees up front. The recommendation was to accept the settlement. While I will miss my truck, the peace of mind that I was getting a fair deal really relieved some stress. Their free consultation was awesome and there was no pressure!

Mr. Taylor is amazing! He was able to navigate me through an intimidating experience trying to fight for my rightful diminished value amount, and was always great at easing my mind and keeping me informed about every detail of the process. He is so personable and really takes time to listen and help. And best of all, he was right about everything he would tell me to expect, encouraged me to follow through, and I was awarded the diminished value amount from the thorough report Mr. Taylor provided, plus court costs for having to initiate a civil suit! I would recommend Mr. Taylor to anyone filing a diminished value claim and having difficulty with the receiving auto insurance company. He knows his stuff!

We had a great experience using this company. They were very quick to respond and knowledgeable. We were able to email all our paperwork to them and have a Total Loss statement within hours. Highly Recommended.