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October, 2021 Total Loss ACV Case Study

Writer's picture: Richard TaylorRichard Taylor




An owner of a 2017 Kia Sportage SUV with 84k miles on the clock recently contacted DVAC to review her insurance company’s total loss, actual cash settlement (ACV). Unfortunately she totaled her vehicle last July in a first party, at fault accident. She owed $24k on her loan.


As is often the case, her insurance company low balled her ACV, offering only $19k. Try as she did on her own, she was unable to convince her insurance carrier to settle correctly. DVAC was retained and we ran VIN# based values using vAuto and NADA July archival reports. It was determined that the correct ACV was $25k at the time of accident. (vAuto provided a thirty day running average of all vehicles sold nationwide matching her VIN #. All rating services; auction and private sale data are included, wholesale and retail. These values are real market based values not opinions.)


DVAC invoked the Appraisal Clause found in her insurance contract. The insurance carrier had to hire an appraiser to settle with DVAC. It was settled post haste for $25k plus tax, tag and title fees. Instead of owing $5k out of pocket to her lien holder, she was able to pay off her loan in full with a $2.7k surplus.


ALWAYS double check the insurance company’s ACV settlement offer! Facts over opinions. Licensed and bonded.



 
 
 

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Understanding Automobile Diminished Value

Introduction: In the realm of automobiles, the concept of diminished value is crucial yet often misunderstood. When a vehicle is involved in an accident, its value can decrease even after repairs have been made, due to factors such as damage history and perceived reliability. This phenomenon is known as diminished value, and comprehending its implications is essential for both buyers and sellers in the automotive market.

What is Diminished Value? Diminished value refers to the reduction in a vehicle's resale worth after it has been damaged and subsequently repaired. Even if the repairs are performed meticulously and restore the vehicle to its pre-accident condition, the fact that it has a history of damage can impact its value in the eyes of potential buyers.

Types of Diminished Value:

  1. Inherent Diminished Value: This type of diminished value occurs due to the perception that a vehicle with a history of accidents is less desirable than a similar vehicle with no such history, even if repairs have been carried out expertly.

  2. Immediate Diminished Value: Immediate diminished value is the reduction in value that occurs immediately after an accident. It reflects the decrease in the vehicle's worth due to the visible damage it has sustained.

  3. Repair-Related Diminished Value: Repair-related diminished value occurs when repairs, although performed properly, are not sufficient to restore the vehicle to its pre-accident condition. In such cases, the vehicle may still have underlying issues that affect its value.

Factors Affecting Diminished Value: Several factors can influence the extent of diminished value a vehicle experiences:

  1. Severity of Damage: The extent of damage sustained by the vehicle in the accident plays a significant role. Vehicles with extensive damage typically experience higher levels of diminished value.

  2. Vehicle Age and Mileage: Older vehicles or those with high mileage may experience greater diminished value since they are perceived to have less remaining useful life.

  3. Vehicle History: A vehicle's accident history, even if the damage has been repaired, can impact its value. Buyers may be wary of purchasing a vehicle with a history of accidents.

  4. Market Demand: The demand for a particular make and model in the used car market can affect its diminished value. Vehicles in high demand may experience less diminished value compared to those with lower demand.

How to Determine Diminished Value: Determining the diminished value of a vehicle can be challenging and often requires professional appraisal. Several methods may be used, including:

  1. Comparative Market Analysis: Comparing the value of similar vehicles with and without accident histories can provide insight into the diminished value.

  2. Professional Appraisal: Hiring a professional appraiser experienced in assessing diminished value can provide a more accurate valuation.

  3. Diminished Value Calculators: Online tools and calculators can provide rough estimates of diminished value based on factors such as vehicle make, model, age, and extent of damage.

Conclusion: Automobile diminished value is a significant consideration for both buyers and sellers in the used car market. Understanding the factors that contribute to diminished value and how to assess it accurately can help individuals make informed decisions when buying or selling a vehicle. Whether seeking compensation for diminished value after an accident or negotiating a fair price for a used car, awareness of this concept is essential for navigating the complexities of the automotive market.

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