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Case studies, expert insights, and essential tips to help you navigate diminished value and total loss settlements.

case study

Total Loss Case Study 2017 Kia

An owner of a 2017 Kia Sportage SUV with 84k miles on the clock recently contacted DVAC to review her insurance company’s total loss, actual cash settlement (ACV). Unfortunately she totaled her vehicle last July in a first party, at

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Total Loss

Total Loss Vehicle “Act of God” Scenario

Hurricanes, tornados, flash floods, avalanches, wildfires, you know, garden variety acts of God. Do you know anyone who has hit a deer!? Acts of God can ruin your day; not to mention your automobile! Let’s say that your vehicle is

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Diminished Value

Monkey in the Middle

Ok, you’ve just been in an accident that you were not at fault. Even though you could have your claim handled by the other person’s at fault insurance company you might want to have the claim handled by your own

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Diminished Value

Uninsured Motorist Diminished Value Situation

  We are often contacted when the at fault driver was a hit and run or uninsured/under insured motorist. How is Diminishment of Value (DOV) handled in these situations? Check your auto policy, make sure that you have an uninsured/underinsured

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Diminished Value

Diminished Value Scenario with Previous Accident

DVAC is often contacted by those who have been improperly denied a diminishment of value (DOV) settlement because of a previous at fault incident. What is the correct way to respond to this issue? When DVAC handles multiple incidents we

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Diminished Value

Diminished Value: Market Fact vs. Opinion

How many times have I heard insurance adjusters say: “ Diminished Value figures are just opinions, prove it!” Well, in fact, some appraisers reports are just that, opinions that are not market based. Is it any wonder that so many

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